OpenAI Responds to User Outcry by Reinstating GPT-4o

In a recent announcement, OpenAI CEO Sam Altman revealed that GPT-4o has made its comeback in ChatGPT following a significant user rebellion. The AI model, which had been temporarily removed during last week’s launch of GPT-5, is now accessible again to all paid ChatGPT users, including subscribers of ChatGPT Plus. This swift reversal highlights the importance of user feedback in shaping OpenAI’s product decisions.

The Background Behind the Return

The removal of GPT-4o was part of an effort by OpenAI to streamline its offerings. However, Altman admitted that the company underestimated how much users valued GPT-4o, leading to widespread dissatisfaction. When GPT-5 was introduced on August 7, all previous AI models were eliminated from the platform without prior notice, leaving many users feeling frustrated and unheard.

The decision sparked one of the most vigorous user protests in ChatGPT’s history. A Reddit thread titled “GPT-5 is horrible” quickly gained traction, accumulating over 2,000 comments within days, as users expressed their disappointment and called for the return of their preferred models.

Additional Changes to Improve User Experience

Along with restoring GPT-4o, OpenAI implemented several other adjustments aimed at addressing user concerns. The company increased the weekly message limit for GPT-5’s Thinking mode from 200 to 3,000 messages, with an option to extend capacity through a new “GPT-5 Thinking mini” feature once the initial limit is reached.

Furthermore, OpenAI introduced new routing options—”Auto,” “Fast,” and “Thinking”—allowing users greater control over which GPT-5 variant their queries are handled by. These updates demonstrate OpenAI’s commitment to listening to user feedback and improving the overall experience.

What’s Next for OpenAI and ChatGPT?

As OpenAI continues to refine its AI offerings, user engagement and satisfaction remain central to its strategy. The swift reversal regarding GPT-4o’s removal underscores the importance of community feedback in shaping the future of AI development.

Ethan Cole

I'm Ethan Cole, a tech journalist with a passion for uncovering the stories behind innovation. I write about emerging technologies, startups, and the digital trends shaping our future. Read me on x.com