WhatsApp Strikes Back Against Online Scammers by Removing Over 6.8 Million Accounts

In an ongoing battle to protect users from online fraud, WhatsApp has taken significant steps to combat malicious activities. During the first half of 2025, the platform successfully identified and removed more than 6.8 million accounts linked to scam networks operating worldwide. Many of these operations are connected to criminal groups, including forced labor camps in Southeast Asia, highlighting the seriousness of the threat.

Introducing New Safety Tools to Enhance User Security

Alongside these removals, WhatsApp is rolling out innovative features designed to empower users with better tools to detect and avoid scams. As scammers increasingly leverage private messaging apps, dating platforms, social media, and even advanced AI tools like ChatGPT for their schemes, these updates are vital for user protection.

How Scammers Operate Across Multiple Platforms

Modern scams are rarely confined to a single platform. Criminal groups often initiate contact via texts or dating apps, then guide victims through WhatsApp, Telegram, and even cryptocurrency exchanges. This multi-app approach makes it more challenging to identify fraudulent schemes early, as victims may be manipulated across several digital channels.

Recent Coordinated Operations Expose Sophisticated Scamming Tactics

Recently, authorities, including WhatsApp, Meta, and OpenAI, collaborated to dismantle a scam operation based in Cambodia. The fraudsters used ChatGPT to craft convincing messages offering fake “like-for-pay” gigs. Victims were prompted to communicate through WhatsApp, then moved to Telegram, where they were asked to like TikTok videos. As trust was established, scammers pressured victims into depositing cryptocurrency under false pretenses of earning fake profits.

Understanding the Psychology Behind Modern Scams

These schemes thrive on creating a sense of urgency and financial stress. Promises of quick cash, easy returns, or pressure to act swiftly are common tactics. Recognizing these red flags is crucial to avoiding falling victim to fraud.

New WhatsApp Features to Protect Users from Fraud

Enhanced Group Privacy and Control

If a stranger adds you to a group, WhatsApp now displays a safety screen with details about the group and privacy tips. You can choose to leave immediately without opening any messages, and notifications about the group will remain silent unless you opt to stay.

Alerts When Messaging Unknown Contacts

WhatsApp is testing notifications that appear when you start a conversation with someone outside your contacts. These alerts provide additional context, helping you assess whether to engage or proceed with caution.

Expert-Backed Strategies to Prevent Scams

Partnering with cybersecurity expert Rachel Tobac, WhatsApp recommends a simple three-step approach to avoid scams:

• Slow down: If the number is unfamiliar or the message seems suspicious, pause before replying.
• Verify the request: Be wary of requests for money, PINs, or gift cards. Offers of quick payouts or large sums for little effort are typical scam signs.
• Confirm identity: If someone claims to be a friend or relative, verify through a different trusted communication channel, like a direct phone call.

Beyond WhatsApp: Additional Security Measures to Consider

Use Antivirus Software to Block Malicious Links

Scammers often include links or files designed to infect your device. A robust antivirus program can detect and block these threats before they cause harm. It also alerts you to phishing attempts that mimic legitimate messages, helping safeguard your personal data across all devices.

Adjust Privacy Settings to Limit Exposure

Control who can add you to groups or view your profile information by adjusting your WhatsApp privacy settings. For example, setting “Groups” to “My Contacts” or “My Contacts Except…” reduces the risk of unwanted adds. Similarly, restrict who can see your profile photo, last seen, or online status for added privacy.

Remove Personal Data from the Web

Since scammers often scrape the internet for your contact information, consider using data removal services to scrub your details from data broker sites. Although no method guarantees complete removal, these services actively monitor and erase your information from numerous online sources, making it harder for fraudsters to target you.

Enable Two-Step Verification for Extra Security

Activating two-step verification adds a PIN that scammers cannot access, even if they obtain your phone number or SIM card. This simple but effective step significantly reduces the risk of account hijacking. Instructions for enabling this feature are straightforward, and once activated, WhatsApp will prompt you to re-enter your PIN periodically to reinforce security.

Stay Vigilant and Informed

Always approach unsolicited messages with caution, especially when they come from unknown contacts or contain suspicious links. Confirm identities through trusted channels and report any suspicious activity. Remember, while WhatsApp’s efforts to remove scam accounts are substantial, staying vigilant and exercising skepticism is your best defense against online fraud.

If you’ve experienced scams or have questions, consider reaching out through trusted support channels to share your story or seek assistance.

Ethan Cole

I'm Ethan Cole, a tech journalist with a passion for uncovering the stories behind innovation. I write about emerging technologies, startups, and the digital trends shaping our future. Read me on x.com